§ Inquiries and quotes
Contact
Send a file, description or question. We reply with a concrete next step, lead time and any required clarifications.
§ III · Departments
Straight to the right
person.
Call the main line — the receptionist will route you. Or email directly if you know who you need.
Отдел · 01
Orders & print
Active order, express slot, file for review.
orders@extreme.bg
0885 656 131 · ext. 1
Отдел · 02
Design & brief
Path · B — our designer creates the design.
design@extreme.bg
0885 656 131 · ext. 2
Отдел · 03
B2B & accounting
Invoices, contracts, corporate quotes.
b2b@extreme.bg
0885 656 131 · ext. 3
Отдел · 04
Returns & complaints
Something is not what you expected — write directly.
office@extreme.bg
0885 656 131 · ext. 0
§ IV · Write to us
Or fill in the form.
We reply in 1—2 hours during working hours. Off-hours — first thing the next business day.
§ Before you write
- · For an active order — attach the ULID (#ORD-…) for a faster reply
- · For a quote — describe quantity & deadline, we will send a price within 1 h
- · For a design brief — files up to 50 MB · larger via WeTransfer
§ V · FAQ
The answer may be here.
The 3 most common questions · if not yours — write.
Q · 01
How fast will you reply?
Q · 01
How fast will you reply?
During working hours — 1—2 hours by email. Off-hours — first thing the next business day. Phone replies immediately during working hours.
Q · 02
What file format should I send?
Q · 02
What file format should I send?
PDF (flattened CMYK 300 DPI, 3 mm bleed) is ideal. AI, PSD, SVG, JPG, PNG — we accept everything. If unsure — send what you have, the operator will tell you.
Q · 03
Is there a minimum order?
Q · 03
Is there a minimum order?
No. We print from 1 business card to 50,000. Small runs (under 50 pcs.) — digital. Above — offset / large format.